Welcome to Sitesandtours.com. These Terms and Conditions ("Terms") govern your use of our website, booking services, and any related content. By using our site or services, you agree to these Terms. If you do not agree, please do not use the site.
"We", "us", and "our" refer to Sitesandtours.com, registered in Texas, United States (established 2025). "You" and "your" refer to you, the user or traveler.
Our Role
What we do.
Sitesandtours.com is a platform that connects travelers with licensed local tour operators, guides, and accommodation providers. We:
- Facilitate bookings between you and independent providers
- Provide customer support, itinerary guidance, and payment processing
- Vet providers for quality and safety standards
Except where we directly operate a tour or stay ourselves, the providers remain independent businesses. They are responsible for the direct delivery of their services.
Eligibility
Who can use our services.
To use our services, you must:
- Be at least 18 years old (or the age of majority in your jurisdiction)
- Have the legal capacity to enter into binding agreements
- Provide accurate and complete information when booking
- Use our services only for lawful purposes
Bookings
Bookings & payments.
Booking process
When you submit a booking request, you are making an offer, not a confirmed booking. Your booking is confirmed once we send you a confirmation email and payment has cleared.
Pricing and payment
All prices are shown in US dollars unless otherwise specified. Prices include what is listed in the booking; they do not include personal expenses, tips, optional activities, or items labeled "not included."
Full payment is usually required at time of booking. Some longer or higher-value trips may be booked with a deposit — specific terms will be shown at checkout.
Currency and charges
Your bank or card issuer may apply currency conversion fees. These are your responsibility.
Cancellations & Refunds
Cancellations & refunds.
Our cancellation and refund policies are detailed in our separate Cancellation & Safety Policy. By booking with us, you agree to those terms.
Your Conduct
Your conduct.
When using our services or participating in a tour or stay, you agree to:
- Treat guides, drivers, hosts, and other travelers with respect
- Follow all safety instructions and local laws
- Not engage in illegal, dangerous, or disruptive behavior
- Not make false bookings, misrepresent your identity, or attempt fraud
We reserve the right to remove you from a tour or stay without refund if your behavior endangers safety or significantly disrupts other travelers or providers.
Intellectual Property
Intellectual property.
All content on sitesandtours.com — text, photos, videos, design, logos, and trademarks — is owned by Sitesandtours.com or our licensors. You may:
- Browse and share links to our pages
- Use photos with proper credit for personal, non-commercial purposes
You may not:
- Copy, reproduce, or resell our content for commercial purposes without written permission
- Use our trademarks without authorization
- Scrape, mirror, or systematically download site content
User-Submitted Content
Your content.
If you submit reviews, photos, videos, or other content to our site, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute it in connection with our business. You warrant that:
- You own the content or have permission to share it
- The content does not infringe anyone's rights
- The content is not unlawful, defamatory, or misleading
We may remove any user content at our sole discretion.
Third-Party Links
Third-party links.
Our site may include links to external sites and partner services. We are not responsible for the content, policies, or practices of those third parties. Accessing them is at your own risk.
Disclaimers
Disclaimers.
Travel involves inherent risks. While we take reasonable measures to vet providers and ensure quality, we do not guarantee:
- That a specific tour will meet all your expectations
- Uninterrupted site availability
- That information on our site is free from errors
Our services are provided "as is" and "as available" to the extent permitted by law.
Limitation of Liability
Limitation of liability.
To the maximum extent permitted by applicable law, Sitesandtours.com and its operators will not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages exceeding the amount you paid for the specific booking in question
This limitation does not apply where prohibited by law (for example, for personal injury caused by our negligence or for certain consumer rights in the EU/UK).
Indemnification
Indemnification.
You agree to indemnify and hold Sitesandtours.com harmless from any claims, damages, or expenses arising from:
- Your violation of these Terms
- Your misuse of our services
- Your interaction with providers, guides, or other travelers
Termination
Termination.
We may suspend or terminate your access to our services at any time, with or without notice, if we believe you have violated these Terms or engaged in fraudulent or harmful behavior.
Governing Law
Governing law.
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of laws principles. Any disputes will be resolved in the state or federal courts located in Travis County, Texas.
For users residing in the EU, UK, or other jurisdictions with mandatory consumer protections, those protections apply regardless of this clause.
Changes to Terms
Changes to these terms.
We may update these Terms from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes means you accept the new Terms.
Contact Us
Contact us.
Questions about these Terms:
- Email: info@sitesandtours.com
- Phone: +1 (800) 515-4232
- Mail: Sites & Tours, 5900 Balcones Drive, STE 100, Austin, TX 78731, USA