From booking your first tour to understanding our cancellation policy, we've gathered the questions travelers ask us most — with clear, straightforward answers.
Sitesandtours.com is a travel booking platform that allows you to easily book guided tours, unique experiences, and comfortable stays across Ghana, Africa, and beyond. We connect travelers with trusted local providers to deliver authentic and memorable experiences.
We are currently focused on Ghana, with plans to expand across Africa and beyond, offering more destinations and experiences.
Because we make travel simple, reliable, and authentic — connecting you with the best tours, stays, and local experiences, all in one place.
Simply browse our website, select your preferred tour or stay, choose your dates, and complete the secure checkout process. You will receive a confirmation email once your booking is successful.
Yes! You can book tours and stays separately or together to create a complete travel experience tailored to your needs.
No, you can book as a guest. However, creating an account allows you to manage your bookings more easily.
Some tours and stays allow same-day bookings depending on availability. We recommend booking in advance to secure your preferred options.
We accept major credit and debit cards and other secure payment methods available at checkout.
Yes. All transactions are processed through secure, encrypted payment gateways to ensure your personal and financial information is protected.
Tours: Typically priced per person (unless stated otherwise).
Stays: Usually priced per room or per night. However, some stays have a limit on the number of people per room.
Please check each listing for specific pricing details.
Yes, but policies vary depending on the tour or stay provider. Please review the cancellation policy on the listing before booking.
Refund eligibility depends on the provider's cancellation policy. Some bookings offer full or partial refunds if cancelled within a specified time frame.
If a provider cancels your booking due to weather, operational issues, or unforeseen circumstances, you will be offered a reschedule or a full refund.
We recommend:
Specific requirements will be included in your booking confirmation.
Yes, most tours include experienced local guides who provide insights into culture, history, and attractions.
Amenities vary by property but may include:
Please review the property listing for full details.
Yes. If available, you can select multiple rooms when booking a stay.
We work with trusted property owners and strive to ensure listings are accurate, comfortable, and reliable.
Yes! Sitesandtours.com offers customized tour and stay packages based on your preferences. Contact us to plan a personalized experience.
You can reach us via:
Our support team is available to assist you with any issues or questions to ensure a smooth and enjoyable experience.
Can't find what you're looking for? Our team responds to every message — whether you need help planning a journey, have a question about a booking, or just want to talk through your options.
