Effective Date: October 20, 2023
Last Updated: May 28, 2025
Welcome to Sitesandtours.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
1. Information We Collect
a. Personal Information
When you use our site or services, we may collect the following types of personal information:
- Contact details: Name, email address, phone number, and mailing address
- Booking details: Travel dates, destination preferences, accommodation and tour bookings
- Payment information: Credit/debit card details (processed securely via third-party payment processors)
- Account information: Username, password, and preferences (if you create an account)
- Communication: Emails, messages, reviews, or inquiries you send us
b. Non-Personal Information
We may also collect:
- Device information (IP address, browser type, operating system)
- Website usage data (pages visited, time on site, referral sources)
- Cookies and tracking data (see Section 5 below)
2. How We Use Your Information
We use your information to:
- Process bookings and payments
- Provide customer support and respond to inquiries
- Personalize your user experience
- Send booking confirmations, updates, and promotional emails (with your consent)
- Improve our website and services
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service providers: Trusted third parties who assist in processing bookings, payments, hosting, customer service, etc.
- Travel partners: Tour operators, hotels, and guides to fulfill your bookings
- Legal authorities: If required by law, or in response to a valid request by public authorities
- Business transfers: In the event of a merger, sale, or acquisition, your data may be transferred
4. Your Choices and Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct or delete your data
- Object to or restrict certain data processing
- Withdraw your consent at any time (where processing is based on consent)
- Request data portability
To exercise any of these rights, please contact us at info@sitesandtours.com.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Remember your preferences
You can manage cookies through your browser settings. Disabling cookies may affect site functionality.
6. Data Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies before submitting your information.
8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal data from children without parental consent.
9. International Data Transfers
If you are accessing our site from outside [Your Country], your information may be transferred to and processed in countries where data protection laws may differ. By using our site, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Email: info@sitesandtours.com
Address: 3707 Cypress Creek Parkway
Suite 310 PMB 6012
Houston, Texas 77068
United States
